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We book 100's of flights each day to destinations all over the world .... Compare our Airfares for Free

 

Frequently Asked Questions

What is the difference between a "Bargain Fare" and an "Available Published Fare"?

What are e-tickets and why should I use them?
How do I use an e-ticket?
How will my airline tickets be delivered?
Is my credit card number safe?
Do you verify credit card information?
What is the PlaneAir cancellation, change & refund policy?
What happens if my flight is cancelled?
Can ticket purchases be delivered outside of the U.S.?
Will I need a passport and Visa to travel outside the U.S.?
Can I request seat assignments or enter my Frequent Flyer Number  when making a reservation?
Can I use travel vouchers, certificates or frequent flyer miles to purchase through PlaneAir?
How will I know my reservation is confirmed?
Is there a service charge for purchasing airline tickets though PlaneAir?
How can I check my reservation made with PlaneAir?
What happens if I lost my Internet connection while making a reservation?
 

What is the difference between a "Bargain Fare" and an "Available Published Fare"?

 

PlaneAir has access to wholesale (consolidator fares) which are lower than the published prices that airlines or travel agents sell.  These are shown as "Bargain Fare" and are often for the same flights that are shown under the "Available Published Fare".

What are e-tickets and why should I use them?

 

Electronic tickets, or e-tickets are now offered by many major airlines. They allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. An e-ticket confirms your airline ticket purchase without requiring a paper record; the only record of an e-ticket sale is in electronic form in the airline's computer system.  When purchasing tickets through this website, you will receive a confirmation of your flight purchase via e-mail.

 

How do I use an e-ticket?

 

When you check in for your flight, give the ticket agent your name, flight number and government issued photo ID - driver's license, passport or state identification card.  For your protection, some airlines also require that you show the credit card used to purchase your ticket.   When you use e-tickets, you may or may not be able to check luggage at the curb.

  How will my airline tickets be delivered?
 

If an E-ticket is available for your flight you will be sent an e-mail that includes your itinerary information and confirmation number. When you check in for your flight all you will need to show the airline is a government-issued photo ID and advise them of your flight number.   If the e-ticket option is not available for your flight you will be sent a confirmation message via e-mail and your paper airline ticket (s) will be mailed directly to you.

  Is my credit card number safe?
 

Planeair uses the Secure Sockets Layer which encodes your personal information such as address, phone number and credit card number.

  Do you verify credit card information?
 

Before any tickets can be processed, we verify that the credit card billing address matches the address provided and that the credit card is a valid card.  In addition, other security measures are used before final ticket processing and any fraud attempt is promptly reported to federal law enforcement agencies.

  What is the PlaneAir cancellation, change & refund policy?
 

Tickets are non-refundable at time of purchase.  Changes & Exchanges may be permitted with an additional fee for certain tickets. 

  What happens if my flight is cancelled?
  In the event your flight is cancelled, please contact the airline directly.
 

Can ticket purchases be delivered outside of the U.S.?

 

No.  All tickets purchased online through PlaneAir require a U.S. address.  Post office boxes will not be accepted.

 

Will I need a passport and Visa to travel outside the U.S.?

 

It is important that you know your passport, visa, and health requirements.  As travel requirements vary by country, we recommend that you contact the embassies of the countries you are visiting well in advance of your travel dates, in order to ensure time enough to secure all necessary documents.

  Can I request seat assignments or enter my Frequent Flyer Number  when making a reservation?
 

You may request a seating preference, a meal type and include your frequent flyer number in the comments field.  However, if the flight is full your seat request may not be available.

 

Can I use travel vouchers, certificates or frequent flyer miles to purchase through PlaneAir?

 

No. Airlines typically require that ticket purchases using either frequent flier miles or travel vouchers be handled directly with them.  The same is true of vouchers issued by a variety of travel clubs. You will need to contact them directly to purchase your ticket.

 

How will I know my reservation is confirmed?

 

We will send you an email confirming your reservation within 1 business day.  This email will include your complete itinerary and quoted price.

 

Is there a service charge for purchasing airline tickets though PlaneAir?

 

Yes.   This service charge per ticket covers processing and shipping if necessary.

 

How can I check my reservation made with PlaneAir?

 

To check your existing reservation, go to www.viewtrip.com.  You will need to enter your last name and the 6-digit reservation number which was sent to you in your flight confirmation e-mail.

 

What happens if I lost my Internet connection while making a reservation?

 

If you did not receive a confirmation screen before you were disconnected, then your reservation was most likely not completed.  If your booking was completed successfully, you will receive a confirmation e-mail from PlaneAir confirming your reservation.   If you did not receive a confirmation email, please begin the the booking process from the itinerary screen.

 

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